Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals looking to enhance their health and those with chronic health conditions.

The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.

1) Consultation dates and times will be agreed by both parties.
2) The client reserves the right to amend the date and time of their session up to 48 hours in advance of booking, in agreement with the practitioner.
3) All sessions must be paid for in advance, via invoice, unless alternatively agreed with the practitioner.
4) If a session is cancelled by the Nutritional Therapist for whatever reason, the payment will be refunded in full, or rearranged in agreement with the client.
5) If a session is cancelled by the client with more than 48 hours notice, payment will be refunded in full or rescheduled for the next availability.
6) If a session is cancelled by the client with less than 48 hours notice (without extenuating circumstances*), the session will be charged at the full rate.
7) If a client does not attend/log in to a session within 15 minutes of the start time, without reasonable means of contact, the session is deemed as cancelled by the client, and thereby subject to the no show cancellation fee.
8) If the client does not show up to the session (without extenuating circumstances*), the session will be charged at the full rate.
Rude, insulting or bullying behaviour will not be tolerated by any practitioners working through or in association with Isabel Dawkes Health. Both the practitioner and client reserve the right to terminate a session if necessary due to inappropriate behaviour.

1) Packages will be paid at the full rate in advance of the start date, via invoice, unless alternatively agreed with he practitioner.
2) The client reserves the right to amend the date and time of their session up to 48 hours in advance of booking, in agreement with the practitioner, subject to availability and not guaranteed.
3) Any amendments made within 48 hours of the session may not be possible and may result in the session being charged at the full rate.
4) If a session is cancelled by the practitioner for whatever reason, the payment will be refunded in full.
5) If a session is cancelled by the client with more than 48 hours notice, payment will be refunded in full or rescheduled for the next availability.
6) If a session is cancelled by the client with less than 24 hours notice (without extenuating circumstances*), the session will be charged at 50% of agreed rate.
7) If a client doesn't show up to a session without warning, the session will be charged at full rate.
8) All sessions purchased on a plan must be used within 6 months of the start date, unless alternatively agreed with the practitioner (or extenuating circumstances*).

*extenuating circumstances are defined as emergency situations beyond the individual’s control and are to be reviewed and deemed such by the practitioner.

Signed by Practitioner: Isabel Dawkes